loyalty

take advantage of our 40+ years of
loyalty leadership & innovation

Make lasting customer connections via personalised, consistent cross-channel experiences with Agility Loyalty®. Our strategy, insights, software and services are designed to convert even the most casual customers into lifelong fans.

 

Member Engagement

Accompany your best customers wherever they go with our pre-configured Agility Loyalty mobile app and member microsite. Use real-time location and points-programme data to engage your customers with personalised experiences. And your customers can easily manage their points programme earnings and redemptions all within the mobile app interface.

 

Customer Insights

Get to know your customers and grow your relationship with them over time. Use purchase history, online behaviour and social actions to build real one-to-one relationships and increase customer loyalty.

Read how BP achieved a 48% increase in visits by better understanding customer behaviour.

 

Customer AcquiSITion

Add valuable customers to your base, build brand awareness and stay top of mind. We’ll pinpoint when and where consumers are most likely to engage with your brand, and target those individuals with personalised content that drives results.

Learn how Dunkin' Donuts expanded their DDPerks programme to increase programme members' year-over-year spend by 40%.

 

Cross-Channel Communications

Engage your customers throughout the purchase cycle with personalised messages across email, SMS and mobile push. Respond to real-time behaviour with triggered messages, offers and engaging live content.

 

Communications & Channel Strategy

Enjoy full support with strategy, analytic and creative consultants deeply versed in loyalty and customer experience best practices, marketing trends and overall market forces.

Learn how Walgreens partnered with Epsilon to launch an integrated, cross-channel strategy in a few months, supporting 4M+ purchase transactions per day.