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Acts of kindness encourage brand loyalty

Dec 2, 2019 12:00:00 PM

Consumers love positive experiences. And better yet, experiences that ‘surprise and delight’ create engagement that leaves the consumer wanting to interact with your brand for future experiences. Read More

Make your Loyalty programme every day exceptional

Oct 3, 2018 5:46:48 AM

As consumers, we’ve come to expect offers, discounts and promotions from the loyalty programmes and brands we follow for pretty much every holiday. We also expect a discount or offer in celebration of our birthday. And ... Read More

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